Frequently Asked Questions
Everything you need to know about shopping with Flop Industries.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Expedited shipping options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Which payment methods do you accept?
Flop Industries accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my package after it ships?
Yes, once your order is processed, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.
Do you offer international shipping?
Currently, we ship to over 20 countries. International shipping rates and delivery times vary by location and are calculated at the final stage of checkout.
How can I contact customer support if I have an issue?
Our support team is available via email at [email protected] or through our live chat feature during business hours, Monday through Friday.